Welcome to the Pets Hotel: A Guide for Owners and Guests
You are planning to start a pet care facility, but you’re unsure which steps to take to ensure that your customers will receive premium service. Luckily, by being thorough and devoted, you can turn your establishment into an extravagant pet hotel that will have customers running through your doors. More importantly, nowadays pet owners have an increasing number of demands and pet care facilities need to be able to satisfy all their wishes and stay ahead of the competition. To help you provide one-of-a-kind quality service and attract the most customers, we have singled out a couple of crucial points that every pet owner should always be looking for in a pet hotel. Let’s take a look.
Is a veterinarian employed at the facility?
Pet owners who plan long work trips or vacations should always look for places that employ veterinarians to take care of their dogs and cats. Therefore, if you’re a pet hotel owner, we strongly suggest hiring one since it can potentially boost your business immensely. Additionally, this will help you acquire regular customers who will help spread the word about your pet care business and increase your popularity. Lastly, it’s essential that you make your veterinary services available 24/7 and always have a veterinarian on call for emergencies.
Offer a wide variety of services
When it comes to the question of which services a pet hotel should provide, the answer is simple – as many as possible. For example, the most common demand every pet owner has is for their pet to get the best grooming possible, so investing in quality animal care products like shampoos, soaps, etc., is the right way to go. Additionally, incorporating a wellness centre where they can get a relaxing massage would be an amazing idea as well. On top of that, a pet hotel wouldn’t be called like that if it didn’t entail a fancy restaurant. For this reason, it is important to come up with unique, healthy and tasty recipes that will make your business the talk of the town. Finally, every pet hotel owner should make sure to organise dog training lessons, and if they have the budget, they can even build pools for pets that love to swim. All pet owners will know how to appreciate these details and will pay attention to them.
Hotel hygiene is paramount
It goes without saying that every notable pet care establishment must uphold an admirable level of hygiene to attract a desirable amount of customers who will make sure to leave their pets in a safe and healthy environment. For this reason, hiring a reliable team for cleaning services will ensure you and your customers that your pet hotel upholds a cleanliness standard that stands out from the crowd. Remember, when it comes to keeping the place immaculate, your chosen cleaners should always focus on being consistent and adhering to a strict schedule above anything else.
Create an inviting atmosphere
No matter whether it’s a first time customer or a regular, maintaining and updating your interior design can have a huge effect on pet owners’ first impression of your place. For instance, it’s crucial to invest in stylish hypoallergenic materials for upholstery, pillows and rugs so that the pets can feel super comfortable and not suffer from respiratory issues. Additionally, if you want to impress your clients and their furry friends, don’t hesitate to choose a variety of playthings for them like chew toys, squeaky plush dolls, big bouncing balls, etc. Finally, a suggestion for all pet owners is to look for suites that are spacious enough so that your pets will feel good while staying there.
Online promotion is key
Last but not least, it is crucial to promote your business on the web because modern pet owners rely heavily on online reviews and comments when deciding on a pet hotel. One sure way to approach this is to create a website for your establishment with a lot of engaging content and regular updates so that your guests can get a clear picture of what your services are and what the overall atmosphere is like. Additionally, don’t forget to add a comment section where your customers can leave their positive reviews for others to see and when it comes to pet owners, don’t forget to do this since you’ll both help a reliable business to grow and make things much easier for other owners.
As we can see, pet owners these days should always look for a place with various services and great conditions before deciding whether they are going to leave their furry friends there. Therefore, pet hotel owners should make sure to follow these guidelines and keep their establishments up to safety and health standards while always striving to provide their customers with the best service.