Terms & Conditions
Dated: 12th May 2018
We reserve the right to reject any order you place with us for any reason. For example, we may reject your order if we know or suspect that you intend to resell some or all of the products specified in your order as a part of a commercial business. You may only place orders via this website for private and domestic purposes.
We expressly prohibit purchases for resale and/or reselling any Cat Lovers product as part of any business (including any online business) unless agreed in writing by Cat Lovers.
While we do our best, we cannot guarantee that the colours shown on the website exactly reproduce the colours of our products. This may depend on the colour reproduction on your computer or mobile device.
Information on this website is subject to change without notice.
The inclusion of any hyperlinks to third party websites does not imply Cat Lovers’ endorsement or approval of such third parties, their websites or their businesses or other activities.
Unless otherwise indicated, copyright in the information on this website is owned by or licensed to Cat Lovers website or any portion of this website may not be reproduced, duplicated, copied, sold, or otherwise exploited for any commercial purpose except where necessary for viewing this website on your Internet browser, or specifically authorised by law or in writing by Cat Lovers.
This contract is governed by the laws of Australia and such other laws which are applicable in the country where the consumer is a resident.
The delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
We may occasionally provide special offers and promotions waiving delivery charges in certain circumstances. We reserve the right to vary, cancel or extend special offers and promotions regarding delivery charges.
For more information about delivery charges and times see our Shipping & Returns page.
Prices online are exclusive of delivery charges. Prices are subject to change without notice.
Pricing Errors: Cat Lovers reserves the right to amend any pricing errors displayed due to human error, computer malfunction or other reason. Cat Lovers will notify you of any error in pricing and you may elect to not purchase any Good/s where the price has been corrected.
Any personal information that you submit will be protected by our secure SSL payment gateway server, which uses 256-bit security technology to protect your online order information. This technology encrypts all information including your credit card and all personal information passed from you through our website.
Your credit card purchase may take a few minutes to process to allow us time to confirm your billing information with your financial institution.
Processing Your Order
All orders will be processed within 2 working business days. We operate 7 days a week, subject to Public Holidays. Products stocked in our Sydney workshop ship within 2 business days. Products stocked in our Melbourne facility ship within 2 business days. Products that ship directly from an overseas supplier can take up to 7 business days to ship.
You will receive an email notification containing your invoice within 1 to 3 working days from the time you place your order.
Problems With Your Order
We want you to have the best online shopping experience, so if you have any problems with your order, please contact us.